Ramada Hotel N Code of Ethics free essay sample

Palace serve everything from buffet-style dishes to Chinese food in welcoming settings. Greet the morning with a smile over free continental breakfast, and catch up on the news with free daily newspaper. Before guest head out for the day, go for a refreshing swim in their outdoor pool and work up a sweat in fitness room. Stay connected to home or the office right from air-conditioned room with high-speed Internet access. Hotel offers guest laundry services and express checkout. Handicapped-accessible rooms, non-smoking rooms and presidential suites are available at hotel in Multan, Pakistan 2. 2: Why Code Of Ethics Is Important In Hospitality Industry? Ethics and morals are an important part of hospitality industry which should be present in every sphere of the industry. Starting from the food items in the menu to hiring right people for the organization, ethics is an important issue in hospitality management. Most of the corporate organizations and business have their own code of ethics made by the legal experts so that the mployees can use it in their work. We will write a custom essay sample on Ramada Hotel N Code of Ethics or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page In the hospitality industry, all the managers of the different departments take decisions instantly without knowing the impact of the decision on the industry. Therefore, it’s the code of ethics which helps the managers to take decisions which would work for the growth of the industry. 2. 3: Code of Ethics in Ramada 2. 3. 1 Code of Ethics regarding food serving Always fresh food will be serve n ethics of serving will be follow Food should be serving from left n remove from right Table should be according to code. Serving of food should be with in 30 minutes n water within 5 minutes. 2. 3. 2 Responsibility for Compliance with the Code of Conduct All directors, officers and employees are responsible for abiding by Code of Conduct. This includes responsibility for the failure to exercise proper supervision and the responsibility to report a violation by subordinates. Disciplinary action may, when appropriate, include dismissal . leave of staff should be on predetermined time . if changes in Law occur than policy should be according to law. No unethical practice will be perform by employee from top to bottom if anyone do that measures will be taken against him n punishment will be given n if matter is severe than employee will be terminate. 2. 3. 3 Dress code ethics: Dress code of employee will be according to cultural requirement. Dress should be always neat n clean n Bach is necessary for everyone. Laundry facility will be given to all employees 2. 3. 4 Serving of Food n beverages: Food should be fresh in should be serve in clean utensils cleanness of every thing is first priority. Alcoholic beverages will not be serve in launch will be serve in bar n in room on special approval. 2. 3. 5 Health and Safety Ramada is responsible for helping to maintain a safe and healthy working environment in line with local laws and regulations and in accordance with our internal standards. In building on 5 spot fire alarm n cylinder are placed n proper checking of boilers n all equipments done by highly qualified people . hand sanitizer n hand wash are placed in kitchen as well as all important places. All branded product are used in cooking from PG, uni lever n Nestle. Just use of product by highly reputable brands 2. 3. 6 Equal Opportunities We recruit and promote individuals based solely on their suitability for the job without discriminating on the grounds of race, colour, ethnic or national origin, gender, sexual orientation, age, religion, marital status or disability unrelated to the role n give opportunity of growth. 2. 3. 7 Healthy working Environment: No leg pulling n any illegal activity will be allowed Everyone should be respectable to other n no use of abusive language. Working environment should be friendly. Internal command n control on every aspect of Ramada. Internal communication should be in written n follow proper chain. 2. 3. 8 Harassment It will not tolerate harassment of any employee by any person, for any reason. Therefore Ramada have separate room n lockers for ladies n separate timing of lunch time n dinner if any person is found in act of Harassment strict action will be taken against him. most probably he will be fire. 2. 3. 9 Conflicts of Interest Employee always acts in the best interests of Ramada and avoid any personal preference or advantage. This includes situations where personal, family or financial interests conflict with those of Ramada, or where an employee holds an interest in an organization seeking to do business with the Ramada. If anyone encounters a potential conflict of interest he must disclose the details and stand back from any related decision-making process. In addition, everyone should avoid apparent conflicts of interest which occur where a reasonable observer might assume there is a conflict of interest and, therefore, a loss of objectivity in dealings on behalf of the Ramada. 2. 3. 10 Relationships with Business Partners It is in best interests to establish mutually beneficial commercial relationships with our guests, suppliers and business partners. Offering or accepting gifts, entertainment or personal favours is only acceptable if their value is modest and the practice is consistent with local business culture. You should not accept gifts, entertainment or favours which might place you under any obligation or which would reasonably be viewed as influencing business transactions. Any gift or hospitality of more than token value must be reported to senior management who will determine whether it can be accepted. 2. 3. 0 Competition Ramada is committed to open, free and fair competition in all markets. We will compete vigorously but honestly, observing all competition and anti-trust laws. Guidance on competition and anti-trust compliance can be found in regional competition law and anti-trust compliance manuals and guidelines. Now Ramada have monopoly in Multan but in future PC will be its competitor. 2. 3. 11 Fraud Ramada will not tolerate fraud of any description. Everyone have an obligation to report any suspicions of fraud in accordance with the Disclosure Procedures detailed at the end of this Code of Conduct. 2. . 12 Property, Assets and Resources Resources must be protected and must not be used for personal gain. This includes tangible assets such as stocks, equipment and cash, in addition to intangible items such as intellectual property, computer systems and confidential information. Information held within the Ramada such as business plans, pricing, financial data and guest details remain the property of Ramada and must not be disclosed outside without prior permission. The storage and use of guest data may be further subject to data privacy regulations which must be complied. 2. 3. 13 Insider Information If anyone in possession of confidential strategic information or secret recipe which has not been made public and could affect the sale will find to disclose it strict action will be taken against him. 2. 3. 14 Legal Compliance Ramada is committed to compliance with the laws and regulations of the countries and jurisdictions in which it operate. In the unlikely event that a local law or regulation conflicts with the Code of Conduct, we will not continue to comply with the law but must report the circumstances of the conflict according to the Disclosure Procedures detailed at the end of this Code of Conduct.